Shipping policy
Processing Time
Orders are processed within 1–2 business days. Orders placed on weekends or holidays are processed on the next business day.
Shipping Locations
We currently ship only within the United States. All orders are fulfilled from our U.S. warehouses.
Shipping Methods
We work exclusively with U.S.-based carriers, including UPS, USPS, and FedEx. Shipping rates are calculated at checkout based on weight, dimensions, and destination.
Delivery Times
Delivery estimates shown at checkout are provided by the carriers and may vary due to factors outside our control (weather, delays, peak seasons, etc.).
Order Tracking
Once your order ships, you will receive a tracking number by email. Tracking updates may take up to 24 hours to appear.
Address Accuracy
Please double-check your shipping address. The Bottle Depot is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Damaged Shipments
If your package arrives damaged, please contact us within 48 hours and include photos of the items and packaging. We will assist you with a replacement or refund.
Out-of-Stock Items
In rare cases where an item is out of stock, you will be notified immediately and given the option to wait, replace, or refund the item.
Questions
For any shipping-related questions, please contact us at hi@thebottledepot.co